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Find the contact information for each medical scheme.

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  • Provider queries
  • Customer Care 
  • Hospital pre-auhorisation
  • Chronic medication
  • Emergency
  • Specialist Authorisation
  • Address 
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Customer Care 

0860 117 859

WhatsApp: 0860 117 859 and say ‘Hello’


Customer Care working hours

 Monday-Friday: 07h00 to 17h00


Hospital pre-auhorisation

0860 117 859

WhatsApp: 0860 117 859 and say ‘Hello’


Chronic medication

0860 117 859

WhatsApp: 0860 117 859 and say ‘Hello’

[email protected]


Emergency GP/Casualty benefit   

0860 117 859

WhatsApp: 0860 117 859 and say ‘Hello’

Emergency service
Netcare 911

082911


Specialist Authorisation

0860 117 859

WhatsApp: 0860 117 859 and say ‘Hello’


Physical Address 

201 Umhlanga Ridge Boulevard
Cornubia

Postal Address  

PO Box 2338 Durban 4000

Our addresses

Postal address

PO Box 2338 Durban 4000