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Find the contact information for each medical scheme.

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  • Provider queries
  • Client Service Department
  • Hospital pre-auhorisation
  • Chronic medication
  • Emergency
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Provider queries

[email protected]


Client Service Department

0800 001 607

[email protected]


Hospital pre-auhorisation

0800 007 092


Chronic medication

0861 888 124

[email protected]


Emergency service
Netcare 911

082911

Our addresses

Postal address

PO Box 2338 Durban 4000